Terms of Service

Terms of Service
1. Introduction
Welcome to Lifeline Premium Supplies, a food and beverages store, delivering supplies to individuals and families. By using our website, you agree to these Terms of Service.
2. Definitions
- "User" means anyone using our website. - "Services" includes browsing, ordering, subscription and delivery of groceries. - "Product" refers to groceries sold on our platform.
3. Registration and Account
- Online Users must create an account to place orders via subscription. - You are responsible for maintaining account security and accuracy. - We reserve the right to suspend or terminate accounts for inactivity or misconduct. - We reserve the right to refund any user when such user is unable to complete or comply to our subscription rules.
4. Orders and Payment
- Orders are subject to completion of subscription requirements . - Payment must be made through approved payment methods; funding your wallet through our payment processors and activating payment on your specific subscription afterwards. - Prices are subject to change without notice.
5. Delivery and Refunds - Users bear the full cost of delivery to their cluster location - Deliveries are made in clusters to specific locations in the user's chosen pickup locations - Delivery times are estimates and may vary. - Refunds and replacements are handled according to our return policy. - We are not liable for delays caused by unforeseen circumstances.
6. Product Description and Availability - Product descriptions are accurate to the best of our ability. - Product availability may change without notice. - Substitutions may be made in case of stockouts.
7. User Conduct - You agree to use our website and services lawfully and responsibly. - Prohibited activities include impersonating, hacking and misinformation.
8. Intellectual Property - Our website content, logos, and trademarks are owned by Lifeline Premium Supplies. - Users may not reproduce or distribute our content without permission. - Users can share their referral links without requiring formal approval
9. Liability and Indemnification - We are not liable for consequential or indirect damages. - You agree to indemnify us against claims arising from your use of our services.
10. Referral Programme Our referral programme is aimed at rewarding users who help to widen our reach by bringing in other users. For each referral, the user is rewarded once. It is not a pyramid scheme and must not be taken as an occupation by any user.
11. Changes to Terms We reserve the right to update these Terms of Service. Changes will be effective immediately upon posting.
12. Contact Us For questions or concerns, contact our customer support on info@lifelineps.com
13. Acceptance By using our website, you acknowledge that you have read, understood, and agree to these Terms of Service.